We will ship your order via FedEx within 3-5 working days after you complete the payment and the related information will be sent to your email.

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Industrial Outlet is all about giving customers the best possible price, while providing the best possible service.  To do this, we believe our stock is key, we keep over £2million worth of belt stock in our London Warehouse, with unique access to UK and Worldwide manufacturers stocks.

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Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@industrialoutlet.co.uk.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@industrialoutlet.co.uk and send your item to: 187-189 Handcroft Road Croydon GB CR0 3LF.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

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Creating value for customers is the core of our business. We focus on our customers' perspectives and goals rather than simply selling products. That's why we have many long-term clients and how we use our 20+ years of industry experience to provide advanced services such as custom designs, model selection, and pre-sales and after-sales services.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

The ball bearing is the most widely used bearing type. It is designed to withstand radial and/or axial loads of relatively low intensity and can support high rotation speeds. There are two main sub-families: radial ball bearings, which include, among others, high precision angular contact bearings and axial ball bearings (thrust ball bearings*).