The BCA Hub video series brings together the latest video tech tips on wheel hubs, bearings and seals, featuring the experts you trust. Brought to you by BCA Bearings by NTN. Learn more at bcabearings.com.

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CC: Related Articles - The core of electric vehicle drive units   - Electric vehicle radiator and cooling systems  - Inside Chrysler EHPS Systems The BCA Hub video series brings together the latest video tech tips on wheel hubs, bearings and seals, featuring the experts you trust. Brought to you by BCA Bearings by NTN. Learn more at bcabearings.com. The classic symptom of a bad wheel bearing is typically a cyclical chirping, squealing or growling noise that changes proportional to vehicle speed. The sound may disappear at some speeds, or occur only at certain speeds. The noise may get worse when turning, or it may disappear momentarily. So, it’s challenging to make a diagnosis based on noise alone. Components like tires, CB joints and brakes can mimic wheel bearing noise. This is why interviewing the customer, going for a test drive and performing a rigorous visual inspection are critical to resolving the customer complaint. Could the noise be in the tires? Tire noise is always proportional to vehicle speed. The noise generated by a tire can be caused by uneven tread patterns, tire construction and even wheel imbalance. This is typically due to missing tire rotations, or, in some rare cases, a shifted belt or a damaged construction. Visually inspect the tire and run your hands over the tire’s tread to detect uneven blocks or feathering of the inner or outer shoulders of the tire. Spin the wheel and look for excessive radial run out with your eye if possible. The tire and wheel assembly can have balance issues that can cause noise proportional to vehicle speed. If you see a wheel that is missing a wheel weight, it could a static or dynamic balance issue. Your best bet might be to use a balancer and see how bad the imbalance is. Also, on a balancer, you can measure rim run out. If the wheel assembly has a high spot as the area comes in contact with the road, it will produce a noise proportional to vehicle speed. What about the brakes? A caliper that is sticking, or a brake pad that is loose and dragging, may make a metallic scraping noise as it rubs against the brake rotor or dust shield. The frequency of the noise will also change proportional to vehicle speed, but will often go away or change when the brakes are lightly applied. Noise that occurs only when the driver is braking likely is a brake problem such as worn pads and not a bad wheel bearing. What about a CV joint? A popping or clicking noise when turning is a classic symptom of a bad outer CV joint. The noise will also increase as the steering angle is increased. Also, note the condition of a CV joint boot. If it is torn or leaking, the boot should be replaced regardless of the state of the joint. If the CV joint is noisy, it will need to be replaced. What about play in the bearing and flange? Raise the vehicle so the wheel is off the ground and then grab at the 12 and six o’clock positions and rock the tire back and forth. As a rule, you should not feel any play or looseness if the vehicle has a sealed wheel bearing cartridge or hubs with a sealed wheel bearing assembly. A little play is normal on older vehicles with serviceable wheel bearings, but a lot of play is not. Refer to the vehicles service specifications for the maximum amount of acceptable play. Wheel bearing play can be measured with a dial indicator by placing the dial indicator against the wheel flange and rocking it back-and-forth and in-and-out by hand. As a rule, you should see no more than five thousandths of an inch of run out if the bearings are good. What about the road surface? Bearing noise should never be intermittent, but the noise can change due to the harmonics and how the driver hears the road noise due to the road surface. This is why the customer interview is so important. Ask the customer: What does the noise sound like? When does the noise occur? What speed does the noise occur? And, does the noise change when breaking or turning? You should not interrupt the customer or try to diagnose the problem noise during the interview. Always take notes. If you just write on the repair order “Customer states they hear wheel bearing noise,” or “Check for wheel bearing noise,” you’re probably not going to get a proper diagnosis, and this will typically lead to an unhappy customer and an even unhappier technician. I’m Andrew Markel. Thank you very much. This video is sponsored by BCA Bearings by NTN.

What about the brakes? A caliper that is sticking, or a brake pad that is loose and dragging, may make a metallic scraping noise as it rubs against the brake rotor or dust shield. The frequency of the noise will also change proportional to vehicle speed, but will often go away or change when the brakes are lightly applied. Noise that occurs only when the driver is braking likely is a brake problem such as worn pads and not a bad wheel bearing.

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What about play in the bearing and flange? Raise the vehicle so the wheel is off the ground and then grab at the 12 and six o’clock positions and rock the tire back and forth. As a rule, you should not feel any play or looseness if the vehicle has a sealed wheel bearing cartridge or hubs with a sealed wheel bearing assembly. A little play is normal on older vehicles with serviceable wheel bearings, but a lot of play is not. Refer to the vehicles service specifications for the maximum amount of acceptable play. Wheel bearing play can be measured with a dial indicator by placing the dial indicator against the wheel flange and rocking it back-and-forth and in-and-out by hand. As a rule, you should see no more than five thousandths of an inch of run out if the bearings are good.

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The tire and wheel assembly can have balance issues that can cause noise proportional to vehicle speed. If you see a wheel that is missing a wheel weight, it could a static or dynamic balance issue. Your best bet might be to use a balancer and see how bad the imbalance is. Also, on a balancer, you can measure rim run out. If the wheel assembly has a high spot as the area comes in contact with the road, it will produce a noise proportional to vehicle speed.

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The classic symptom of a bad wheel bearing is typically a cyclical chirping, squealing or growling noise that changes proportional to vehicle speed. The sound may disappear at some speeds, or occur only at certain speeds. The noise may get worse when turning, or it may disappear momentarily. So, it’s challenging to make a diagnosis based on noise alone. Components like tires, CB joints and brakes can mimic wheel bearing noise. This is why interviewing the customer, going for a test drive and performing a rigorous visual inspection are critical to resolving the customer complaint.

What about the road surface? Bearing noise should never be intermittent, but the noise can change due to the harmonics and how the driver hears the road noise due to the road surface. This is why the customer interview is so important. Ask the customer: What does the noise sound like? When does the noise occur? What speed does the noise occur? And, does the noise change when breaking or turning? You should not interrupt the customer or try to diagnose the problem noise during the interview. Always take notes. If you just write on the repair order “Customer states they hear wheel bearing noise,” or “Check for wheel bearing noise,” you’re probably not going to get a proper diagnosis, and this will typically lead to an unhappy customer and an even unhappier technician. I’m Andrew Markel. Thank you very much. This video is sponsored by BCA Bearings by NTN.

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Could the noise be in the tires? Tire noise is always proportional to vehicle speed. The noise generated by a tire can be caused by uneven tread patterns, tire construction and even wheel imbalance. This is typically due to missing tire rotations, or, in some rare cases, a shifted belt or a damaged construction. Visually inspect the tire and run your hands over the tire’s tread to detect uneven blocks or feathering of the inner or outer shoulders of the tire. Spin the wheel and look for excessive radial run out with your eye if possible. The tire and wheel assembly can have balance issues that can cause noise proportional to vehicle speed. If you see a wheel that is missing a wheel weight, it could a static or dynamic balance issue. Your best bet might be to use a balancer and see how bad the imbalance is. Also, on a balancer, you can measure rim run out. If the wheel assembly has a high spot as the area comes in contact with the road, it will produce a noise proportional to vehicle speed. What about the brakes? A caliper that is sticking, or a brake pad that is loose and dragging, may make a metallic scraping noise as it rubs against the brake rotor or dust shield. The frequency of the noise will also change proportional to vehicle speed, but will often go away or change when the brakes are lightly applied. Noise that occurs only when the driver is braking likely is a brake problem such as worn pads and not a bad wheel bearing. What about a CV joint? A popping or clicking noise when turning is a classic symptom of a bad outer CV joint. The noise will also increase as the steering angle is increased. Also, note the condition of a CV joint boot. If it is torn or leaking, the boot should be replaced regardless of the state of the joint. If the CV joint is noisy, it will need to be replaced. What about play in the bearing and flange? Raise the vehicle so the wheel is off the ground and then grab at the 12 and six o’clock positions and rock the tire back and forth. As a rule, you should not feel any play or looseness if the vehicle has a sealed wheel bearing cartridge or hubs with a sealed wheel bearing assembly. A little play is normal on older vehicles with serviceable wheel bearings, but a lot of play is not. Refer to the vehicles service specifications for the maximum amount of acceptable play. Wheel bearing play can be measured with a dial indicator by placing the dial indicator against the wheel flange and rocking it back-and-forth and in-and-out by hand. As a rule, you should see no more than five thousandths of an inch of run out if the bearings are good. What about the road surface? Bearing noise should never be intermittent, but the noise can change due to the harmonics and how the driver hears the road noise due to the road surface. This is why the customer interview is so important. Ask the customer: What does the noise sound like? When does the noise occur? What speed does the noise occur? And, does the noise change when breaking or turning? You should not interrupt the customer or try to diagnose the problem noise during the interview. Always take notes. If you just write on the repair order “Customer states they hear wheel bearing noise,” or “Check for wheel bearing noise,” you’re probably not going to get a proper diagnosis, and this will typically lead to an unhappy customer and an even unhappier technician. I’m Andrew Markel. Thank you very much. This video is sponsored by BCA Bearings by NTN.

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What about a CV joint? A popping or clicking noise when turning is a classic symptom of a bad outer CV joint. The noise will also increase as the steering angle is increased. Also, note the condition of a CV joint boot. If it is torn or leaking, the boot should be replaced regardless of the state of the joint. If the CV joint is noisy, it will need to be replaced. What about play in the bearing and flange? Raise the vehicle so the wheel is off the ground and then grab at the 12 and six o’clock positions and rock the tire back and forth. As a rule, you should not feel any play or looseness if the vehicle has a sealed wheel bearing cartridge or hubs with a sealed wheel bearing assembly. A little play is normal on older vehicles with serviceable wheel bearings, but a lot of play is not. Refer to the vehicles service specifications for the maximum amount of acceptable play. Wheel bearing play can be measured with a dial indicator by placing the dial indicator against the wheel flange and rocking it back-and-forth and in-and-out by hand. As a rule, you should see no more than five thousandths of an inch of run out if the bearings are good. What about the road surface? Bearing noise should never be intermittent, but the noise can change due to the harmonics and how the driver hears the road noise due to the road surface. This is why the customer interview is so important. Ask the customer: What does the noise sound like? When does the noise occur? What speed does the noise occur? And, does the noise change when breaking or turning? You should not interrupt the customer or try to diagnose the problem noise during the interview. Always take notes. If you just write on the repair order “Customer states they hear wheel bearing noise,” or “Check for wheel bearing noise,” you’re probably not going to get a proper diagnosis, and this will typically lead to an unhappy customer and an even unhappier technician. I’m Andrew Markel. Thank you very much. This video is sponsored by BCA Bearings by NTN.

>> Gabriela Duran Welcome to the Connecting Kids to Coverage National Campaign Webinar. Our topic today is Promoting Medicaid and CHIP During Marketplace Open Enrollment. I'm Gabby Duran. I work closely with the Connecting Kids to Coverage Team to support the enrollment of more children and parents in free or low cost health care coverage. Open enrollment for the health insurance marketplace is an important time of the year when attention to health coverage is high. The 2017 Marketplace Open Enrollment Season runs from November 1, 2016, to January 31, 2017. And while Medicaid and Children's Health Insurance Program (CHIP) enrollment is open year round, families may learn about their eligibility in these programs at this time. Having information about Medicaid and CHIP at the ready while conducting marketplace outreach can connect eligible but unenrolled children who need health care coverage to vital services. Our webinar today will provide you with tips for conducting outreach during the marketplace open enrollment and support to develop messaging and activities that will resonate with families during this important time of the year to expand the outreach of your enrollment work. In just a moment, Jessica Beauchamp from the Centers for Medicare and Medicaid Services will walk us through the agenda. With that being said, I'm going to pass it over to Jessica to begin. Jessica? Sgt;> Jessica Beauchamp Thank you, Gabby, and thank you to everyone for joining us here today. Our speakers today will cover various strategies and tips for your organization to engage in when conducting outreach during marketplace open enrollment. Our speakers will also discuss how to develop messages and activities that will resonate with families and help expand the reach of your enrollment work. We will first hear from Lisa Wilson, who is with CMS and who will discuss outreach and enrollment strategies to implement during marketplace open enrollment. Next, the Director of Training and Consumer Education from Young Invincible will walk us through the Healthy Young America Campaign and the best practices for engaging millennials about health insurance. We will then hear from the Director of Policy and Strategic Initiatives at Enroll America, who will share insight on how to increase access to comprehensive health coverage. Then a Policy Analyst from Community Catalyst will share best practices when it comes to building strong networks for health care enrollment in the marketplace. We will also hear from the Executive Director from Consumers for Affordable Health Care Foundation, who will provide tips on how to leverage marketplace open enrollment in order to highlight Medicaid and CHIP. Finally, we will learn more about the Connecting Kids to Coverage National Campaign resources that can help strengthen your outreach efforts. We will also take your questions at the end of the webinar, so please feel free to use your chat box throughout the webinar. Gabby? >> Gabriela...