Premium Materials - To ensure a smooth surface, free from defects, burrs, and cracks, all bearing housings are manufactured with polyamides for added impact toughness and age resistance.

A metal-on-metal screeching at low speeds is usually diagnosed as brake pads that need to be replaced. While this is the reason in many cases, if you know your brakes are new or don’t need to be replaced, you can usually narrow it down to your wheel hub. A wheel hub that has lost its grease and is wearing the bearings with no lubrication will produce a loud metal-on-metal sound at low speeds.

Average lifeof wheelbearings

With vehicles being built better than ever before, and with service intervals continually being extended, you are going to see your customers less often. This means your service advisors are going to have to be razor sharp when the phone rings. Although there is no silver bullet that will allow you to bring in every first-time caller, there are a number of things you can do to get more appointments. In this article, I would like to share some of the best practices your advisors can use that will generate immediate results. In order for someone to buy from you, three things need to occur: They have to like you, they have to trust you, and they have to view you as a credible expert. So when your phone rings, the first thing your advisors need to sell is themselves; not the service or repair. The best way of accomplishing this goal is with a professional, courteous and upbeat greeting, such as “Thank you for calling Elite Auto Care, this is Bob. How can I help you this morning?” By using these words we’re showing appreciation, by volunteering the name of our company we’re assuring the callers that they’ve called the right number, and by providing our name we’re beginning to build personal relationships. By asking how we can help, we’re asking a question that will allow us to control the conversation. By being upbeat and using the right tonality, our likeability goes up, and the customer’s anxiety goes down. The second thing your advisors will need to do is slow the conversation down so the callers don’t feel rushed, and they’ll have to become good detectives by asking a number of questions. By having the callers talk, it will take their focus off of the price, and it will allow them to begin to feel more comfortable with your advisors at the same time. When it comes to asking for the appointment, one of the best kept secrets I can share with you is this: With rare exception, your advisors need to offer every caller a choice of appointment times, and whenever possible, one of those options should be for them to bring the vehicle in now. For example; “I can squeeze you in now, or would 2:15 be better for you?” When it comes to auto repair, customers love finality, which is why providing the “now” option is a powerful sales tool. Now here’s the absolute best-kept secret for dealing with the tough first-time callers. Every one of your advisors needs to be aware that many “price shoppers” are asking for price just to start the conversation, and beyond that, with rare exception, callers don’t know the questions they should be asking. This is why it’s a good idea to ask your service advisors to write down a list of the questions that they think an educated caller would ask. Once they have their lists completed, and committed to memory, then it’s easy for them to respond to price inquiries with a statement like, “Well Larry, I know price is important to you, and it should be, but if you call five different shops today, you’ll more than likely get at least five different prices. Some of the other questions you might want to ask are how long they’ve been in business, whether or not they have certified technicians and a drug-free workplace program, and you might want to have them walk you through their diagnostic processes as well. You might also want to ask them if they always explore all of the options that are available to customers when it comes to any recommended repairs, what kind of warranties they provide, and if those warranties are in writing.”  Ladies and gentlemen, I’ve closed hundreds, if not thousands of tough first-time “price shoppers” using this technique, so I know it will work for you.  If you’re still not quite sold, then consider this. If you take my recommendations, when those price shoppers start calling other shops, you know as well as I do that they’ll more than likely ask some of the questions your advisors suggested to them. Not only will your competitors be caught off guard and struggle with the answers, but in each case, the callers will be thinking of your advisors. This is when they’ll not only realize how well your advisors handled the call, but they’ll trust your advisors, and you bet; they’ll now view them as credible experts as well. For help permanently increasing your service advisors’ sales and CSI scores, learn more about the Elite Masters Service Advisor Training Program.

Have your techs, as part of their preliminary checks, turn on the A/C and see if the system is working. Is the compressor turning on? Are all the fan speeds working? Is the system getting cold? Is there a smell from the vents?

For detailed information regarding these new pistons and to download a complete listing of available applications, visit www.sealedpowerpistons.com or contact your engine parts provider.

How to tell whichwheel bearingisbadwhile driving

If your wheel bearing has begun to wear down and metal-on-metal contact without enough grease to lubricate it properly, you will experience vibrations in your steering wheel. As the metal bearings start to wear down, there will be more play in the wheel bearing, causing them to vibrate.

Bad wheel bearing symptoms

The National Institute for Automotive Service Excellence (ASE) has declared June 9-15 as National Automotive Service Professionals Week. Building on the success of Automotive Service Professionals Day established in 2001, ASE launched National Automotive Service Professional’s Week in 2005 to honor the commitment and dedication of automotive, truck and collision technicians, along with parts specialists and other support professionals who serve the motoring public.

• Fully machined bowl and valve reliefs, with crown volume tolerances held to 0.3cc; • Precisely machined pin bores that accommodate fixed or floating wrist pins and circlips; and • Large pin-bore lube slots for enhanced load carrying capacity and trouble-free operation.

NACE/CARS 2014 has announced the full training and education conference program that organizers say will have shop owners, technicians and industry stakeholders covered from A to Z when it comes to training, education and unbeatable new sessions. In addition to this year’s event being the largest conference offering in NACE/CARS history, show organizers also have many of the industry’s leading experts speaking at this year’s event.

Wheel bearingreplacement cost

“We approached this program with one goal: to apply the latest OE-proven piston technologies to the world’s most popular engine platform,” said Raymond King, global marketing director, engine components, Federal-Mogul. “These pistons raise the bar in virtually every area of component design and manufacturing, which in turn enables our customers to equip vintage small-block engines with advanced technology and the ultimate piston materials and designs.”

Sealed Power Digital Diamond Profiled pistons are cast from Federal-Mogul’s exclusive FM 425 aluminum alloy, the same material used in many of today’s most powerful new engines. This proprietary material, featuring 16 percent silicon content, permits tighter piston-to-wall clearances for improved sealing, increased power and quieter operation.

Federal-Mogul Corporation has introduced a broad line of Sealed Power pistons that apply the latest materials, designs and machining processes to the venerable Chevrolet small-block engine platform. Related Articles - SEMA Releases New Research on Vehicle Lifecycle Trends - THE CORNER CHECK AS A ROUTINE SERVICE - A Closer Look: Variable Valve Timing New Sealed Power Digital Diamond Profiled (DDP) pistons, manufactured and machined in Federal-Mogul’s original equipment piston facility in South Bend, Ind., incorporate dozens of advanced engineering and machining features to help customers achieve new levels of engine efficiency, performance and reliability. “We approached this program with one goal: to apply the latest OE-proven piston technologies to the world’s most popular engine platform,” said Raymond King, global marketing director, engine components, Federal-Mogul. “These pistons raise the bar in virtually every area of component design and manufacturing, which in turn enables our customers to equip vintage small-block engines with advanced technology and the ultimate piston materials and designs.” Federal-Mogul’s Digital Diamond Profiling process maintains individual piston diameters to within 16 microns across each complete set, enabling engine builders to utilize uniform bore sizes for more efficient machining and improved performance. In addition, Federal-Mogul engineers have developed sophisticated “barreled” top and bottom skirt profiles that compensate for thermal expansion and contraction, minimize wall contact and allow the piston to “roll” rather than “slap” within the cylinder, reducing noise. This unique profiling technology also helps optimize the oil wedge between the skirt and wall for exceptional durability under varying loads. Piston skirts are further protected by Federal-Mogul’s next-generation DUROSHIELD moly-graphite coating, which significantly reduces friction, noise, vibration and harshness. This advanced coating is atomically bonded to the substrate for lifetime protection against scuffing while significantly reducing friction. Each Sealed Power DDP piston also features Federal-Mogul’s exclusive Thermal Arching Compensation (TAC) technology, which comprises tightly controlled ring-groove up-tilt and machining consistency to reduce oil consumption, blow-by and emissions and help extend engine life. Sealed Power Digital Diamond Profiled pistons are cast from Federal-Mogul’s exclusive FM 425 aluminum alloy, the same material used in many of today’s most powerful new engines. This proprietary material, featuring 16 percent silicon content, permits tighter piston-to-wall clearances for improved sealing, increased power and quieter operation. Offered in full sets as well as piston-and-ring combination kits, each is weight-matched to a tolerance of 2 grams maximum variation per set. Other important features of these pistons are: • Fully machined bowl and valve reliefs, with crown volume tolerances held to 0.3cc; • Precisely machined pin bores that accommodate fixed or floating wrist pins and circlips; and • Large pin-bore lube slots for enhanced load carrying capacity and trouble-free operation. For detailed information regarding these new pistons and to download a complete listing of available applications, visit www.sealedpowerpistons.com or contact your engine parts provider.

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

GSP offers some of the highest quality wheel hubs in the industry. GSP offers both wheel hub and knuckle hub assemblies.

Piston skirts are further protected by Federal-Mogul’s next-generation DUROSHIELD moly-graphite coating, which significantly reduces friction, noise, vibration and harshness. This advanced coating is atomically bonded to the substrate for lifetime protection against scuffing while significantly reducing friction. Each Sealed Power DDP piston also features Federal-Mogul’s exclusive Thermal Arching Compensation (TAC) technology, which comprises tightly controlled ring-groove up-tilt and machining consistency to reduce oil consumption, blow-by and emissions and help extend engine life. Sealed Power Digital Diamond Profiled pistons are cast from Federal-Mogul’s exclusive FM 425 aluminum alloy, the same material used in many of today’s most powerful new engines. This proprietary material, featuring 16 percent silicon content, permits tighter piston-to-wall clearances for improved sealing, increased power and quieter operation. Offered in full sets as well as piston-and-ring combination kits, each is weight-matched to a tolerance of 2 grams maximum variation per set. Other important features of these pistons are: • Fully machined bowl and valve reliefs, with crown volume tolerances held to 0.3cc; • Precisely machined pin bores that accommodate fixed or floating wrist pins and circlips; and • Large pin-bore lube slots for enhanced load carrying capacity and trouble-free operation. For detailed information regarding these new pistons and to download a complete listing of available applications, visit www.sealedpowerpistons.com or contact your engine parts provider.

Symptoms of a bad wheel bearing in frontreddit

Vulcanization Process - All Hub Assemblies go through a vacuum vulcanization process to enhance the structural integrity of the seal and rubber components.

Durability & Performance - Hub bearings use high-quality rubber to optimize the seal’s performance and durability against high temperatures and weathering.

Wheel bearingnoise

Offered in full sets as well as piston-and-ring combination kits, each is weight-matched to a tolerance of 2 grams maximum variation per set. Other important features of these pistons are:

Federal-Mogul’s Digital Diamond Profiling process maintains individual piston diameters to within 16 microns across each complete set, enabling engine builders to utilize uniform bore sizes for more efficient machining and improved performance. In addition, Federal-Mogul engineers have developed sophisticated “barreled” top and bottom skirt profiles that compensate for thermal expansion and contraction, minimize wall contact and allow the piston to “roll” rather than “slap” within the cylinder, reducing noise. This unique profiling technology also helps optimize the oil wedge between the skirt and wall for exceptional durability under varying loads.

Although there is no silver bullet that will allow you to bring in every first-time caller, there are a number of things you can do to get more appointments. In this article, I would like to share some of the best practices your advisors can use that will generate immediate results.

Not even heavy rain and winds could dampen the festive mood at Automotive Electric Distributors (AED) in Vancouver, Wash., on Friday, May 9, the day that David Cramer received the keys to his custom 2014 Raybestos Rattlesnake Toyota Tundra.

Lastly, if your Anti-Lock Brake Light or Traction Control Light illuminates and you are experiencing vibrations in your steering wheel, you most likely have a bad wheel bearing. In most modern cars, a wheel bearing that has gone bad will cause the system to trip. This will cause an ABS speed sensor code to be stored and your dash light to illuminate to indicate that you have an issue.

If you notice an unusual noise coming from your wheel at moderate speeds, a few things could be wrong. Your lugs could not be tight, your brakes may be dragging, or your wheel bearing may be bad. It is often hard to diagnose a noise at moderate speeds, but if you have inspected your brakes and checked your lug nuts, which are both good, you most likely have a bad wheel hub.

A wheel hub, or wheel bearing, is a component that keeps your wheel attached to your vehicle while allowing the wheels to turn freely for safe steering. This is also vital to a vehicle’s anti-lock braking and traction control systems. The wheel hub bolts to the steering knuckle and allows for a brake rotor and wheel to be attached to it via studs and lug nuts. When your wheel hub goes bad, it can cause various issues that affect your steering and acceleration. Today, we will look at 4 signs of a bad wheel hub.

The Automotive Training Managers Council (ATMC) has issued a call for entries for the 2014 National Excellence in Training Awards. The annual program is designed to highlight the importance of training to the success of the transportation industry by honoring highly effective or innovative training programs. The awards are open to any person or entity providing training in the industry.

Quality Control - In order to increase longevity and resist abrasion, GSP’s ball bearings are spaced precisely to the appropriate clearance for smooth rotation.

Symptoms of a bad wheel bearing in frontnoise

Symptoms of a bad wheel bearing in frontwhile driving

Attendees of the Global Automotive Aftermarket Symposium’s (GAAS) 2014 Connected conference were engaged in a range of high-level topics affecting the automotive aftermarket now and in the future.

New Sealed Power Digital Diamond Profiled (DDP) pistons, manufactured and machined in Federal-Mogul’s original equipment piston facility in South Bend, Ind., incorporate dozens of advanced engineering and machining features to help customers achieve new levels of engine efficiency, performance and reliability.

Each Sealed Power DDP piston also features Federal-Mogul’s exclusive Thermal Arching Compensation (TAC) technology, which comprises tightly controlled ring-groove up-tilt and machining consistency to reduce oil consumption, blow-by and emissions and help extend engine life.

From ASA comes word that CARS this year “is not your father’s Oldsmobile.” This year’s CARS will be held July 30-Aug. 2 in Detroit and, for the first time, the focus will be on younger techs. Each program at CARS this year has been handpicked with an eye toward making your shop better, said Donny Seyfer, chairman-elect of the Automotive Service Association, which sponsors CARS.