With a hybrid work model, the purpose of the office must evolve, as will the capabilities that are offered in each space. With 98% believing their future meetings will contain remote participants, video conferencing technology should be available in most spaces. If you plan to reduce your office footprint, you’ll need hot-desking and office navigation technology to ensure that everyone can stay productive and get started quickly in any space.

Download this collection of trends and insights that emerged from our independent research into the nature of hybrid work.

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When evaluating the best solution for hybrid work, you’ll want to look at the experience and needs of every employee in the organization. Start by asking key questions, including:

97% of the workforce have concerns about returning, including touching shared office devices, knowing when a room was last cleaned, and knowing if a room is over capacity for safe social distancing. While policies and technology can assist in making the environment safer, the concerns of the workforce will need to be addressed. Communicating these changes will be key to making employees feel comfortable.

For more information on how technology can assist in providing a safe return to the office, download the How-to Collaboration Guide for the Hybrid Workplace.

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They are a good thing! While many expect employee engagement to drop if employees aren’t going into the workplace every day, research shows that hybrid and remote work can improve employee engagement. In a recent survey, 79% of knowledge workers indicated that their engagement level has stayed the same or improved since they began working remotely.

Organizations may have concerns about maintaining culture and community when they extend greater flexibility to the workforce. Without watercooler chats or opportunities to interact with colleagues outside of your job function, it can be difficult to facilitate the cross-pollination of ideas. And if the company culture and a sense of shared purpose diminish, it can lead to a loss of productivity and higher turnover.

The shift to hybrid work brings considerable benefits to both employees, businesses, and the environment. It promises to deliver increased flexibility, productivity, and job satisfaction for employees. For the business, it improves the bottom line and expands the talent pool. And the reduction in travel and office spaces leads to a more sustainable future.

A hybrid work schedule is based on flexibility. Your hybrid work schedule will depend on the type of hybrid work model your organization chooses to implement. For some organizations, it will be up to the employee to decide when and where they work on any given day. Others will have set schedules to ensure that teams in the same location can meet in the office or a coworking space for collaboration and team building.

Now, after realizing the benefits and challenges of remote work, organizations are adopting hybrid work models to extend greater flexibility to employees while maintaining the in-person interactions that are crucial for the company community and culture.

Definition: Hybrid work is a flexible work model that supports a blend of in-office, remote, and on-the-go workers. It offers employees the autonomy to choose to work wherever and however they are most productive.

The organization sets the days and times employees are allowed to work remotely or go into the office. For example, it could be that certain teams go into the office on Mondays and Wednesdays, while others go in on Tuesdays and Thursdays. Or an organization could allow everyone to work from home on pre-determined days each week. American Express is an example of an organization that has adopted a fixed hybrid work model.

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Employees work remotely most of the time with occasional visits to coworking spaces or the office for team building, collaboration, and training. In this model, the company may not have an office space and instead relies on team members in the same area to get together when they see fit. Twitter adopted this remote-first model and will allow all employees to work from home.

Choosing the right collaboration solution is one of the most important decisions you’ll need to make as you adopt a hybrid work model. When the pandemic hit, many organizations had to make quick decisions about what technology they were going to adopt to support a remote workforce. But quick decisions are not often the best decisions.

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Employees choose their location and working hours based on their priorities for the day. For example, if they need to spend time focusing on a project, they can choose to work from home or in a coffee shop. If they want a sense of community, need to meet with their team, attend a training session or join a town hall, they can choose to go into the office. Cisco is leveraging this model and offering its employees the option to choose where they work on any given day.

Therefore, building a culture based on inclusivity, empathy, and trust will be one of the most important aspects of hybrid work.

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Hybrid work redefines what it means to work and collaborate in a more distributed yet more connected world. This shift challenges us to rethink the experiences employees need to remain productive and easily collaborate wherever they are. T-Mobile is a great example of a company that quickly realized the challenges of hybrid work and invested in a comprehensive hybrid work solution to help bridge the gap between remote and in-office workers.

Yes, hybrid work and remote work are different. Remote workers work from home all the time and may not have the option to go into the office. While hybrid workers will spend a portion of their time working from home, they also have the flexibility to choose where and when they work. According to research, 49% of remote workers feel isolated, 37% encounter more distractions, and 35% find it hard to connect with their colleagues. Hybrid work provides options for employees to decide which days they want to go into the office. If a person is feeling a sense of isolation, wants to remove themselves from a distracting environment, or connect with colleagues, they have the option to go into the office.

The office is also a great place to go if you need to remove yourself from a distracting home environment, need to collaborate with your team, or want a sense of community. For many organizations, the office will act as the central hub for rich collaboration experiences, building connections with colleagues, and engaging in education and training.

For information on when it is safe to return to the office, visit your local government COVID-19 planning site. If you’re in the U.S., visit the CDC for the latest guidance.

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Hybrid work is a people-first approach to managing the workforce that drives increased productivity and job satisfaction while addressing the major challenges of remote work, such as isolation and lack of community. A hybrid work model provides employees with greater flexibility and the option to work from home or anywhere they can be productive. With hybrid work, the workplace is no longer inside the four walls of the corporate office—it’s an ecosystem of employees working from home, in coworking spaces, and the office. Team members can migrate between various locations depending on the work they need to get done.

Hybrid work emerged as a viable work arrangement during the COVID-19 pandemic when businesses transitioned to remote work and used virtual collaboration tools to remain productive. While some organizations had hybrid and remote workers before the pandemic, those working arrangements accelerated overnight as most of the workforce went from in-person meetings to kitchen table virtual collaboration.

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Bringing people back into the office likely means new protocols and policies to keep employees safe. Social distancing, proof of vaccination, mask requirements, and limiting how many people are in the building may be enforced to ensure safety.

At Webex, we’re continuously innovating to make working from home and in the office an inclusive, secure, and connected experience for everyone. Learn more about how Webex is solving the challenges of hybrid work.

Cisco analyzed millions of records of customer telemetry data – aggregated and anonymized – to uncover insights and trends for the hybrid work era.

Employees are expected to be on-site but have the flexibility to choose a few days a week to work remotely. Google plans to adopt this type of model where employees work in the office three days a week but have the option to choose two days for working remotely.

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While hybrid work gives you the flexibility to choose your schedule, it’s important to communicate your working hours with your team. Team leaders should approach each individual situation with empathy and understanding, and work with their team members to identify a schedule that works for everyone.

As work has expanded beyond the walls of the office, keeping the culture intact requires a shift in the way we think about shared purpose. Colleagues need to work together and build connections, whether they are in a room together or virtual, and your collaboration solution needs to facilitate interactions that would occur if people were together in-person.

Organizations can have the best of both worlds when they bring the office and virtual worlds together. Employees can choose where they want to work without missing out on the personal connections and team building that are beneficial to company culture.

365 days. 3 global surveys. 3,935 workers. Our quest to understand the changing nature of work and collaboration all boiled down to 6 transformative strategies. Download the report.