An IP address is a numerical designation assigned to each device connected to a computer network by your internet service provider. While IP addresses can be used to identify the general physical location of a computer, they are otherwise anonymous, and we will not use your IP address to identify you.

In addition, we may also use and disclose personal information for both the primary purposes specified herein and purposes other than the primary purposes, including the purpose of direct marketing.

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For more information about privacy in general, you can visit the Australian Information Commissioner’s website: https://www.oaic.gov.au/.

We use cookies for the purposes of managing and improving our website, improving our business processes, and gathering demographic information about the persons who visit our website, among other things.

Trelleborg Sealing Solutions offers a wide range of hydraulic rod seals that provide the ultimate in protection from ingress of media. Rod seals are used in hydraulic cylinders for fluid sealing. They seal along the cylinder’s rod, preventing leakage of fluid from within the cylinder to the outside.

Thank you for placing your trust in Refast Pty Ltd (ACN 640 393 479) and its subsidiaries (as that expression is defined in the Corporations Act 2001 (Cth)) (individually and collectively “we”, “us”, as the context requires). This Privacy Policy describes how we collect, hold, use, and disclose your information and explains the choices that you have regarding how we use your personal information.

A hydraulic rod seal is usually manufactured in our Turcon® PTFE based material or Zurcon® polyurethane. Specially engineered for fluid power applications, these compounds provide exceptional resistance to wear and outstanding extrusion properties. Options are available that are compatible with virtually all media, they demonstrate unrivalled temperature performance.

We are committed to protecting your personal information. By submitting your personal information to us, or by using our services, you acknowledge and consent to us using your personal information in accordance with this Privacy Policy.

Further, it is likely that it will be impractical for us to interact with you without some form of identification, and therefore we will request identification details from you at the beginning of each transaction.

We will endeavour to notify any relevant third parties of the correct personal information where necessary and required.

It is our normal policy to resolve any correction requests within thirty (30) days. If we require further time, we will notify you in writing and seek your consent.

The term ‘Refast Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is PO Box 4199 Mulgrave VIC 3170. Our ABN is 80 640 393 479. The term ‘you’ refers to the user or viewer of our website.

If you require a hardcopy of this Privacy Policy, please contact our Privacy Officer on the details below and we will provide you with a copy.

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Where stored in electronic form on our IT system, we will take steps to protect the information against modification, disclosure, or misuse by including such things as physical restrictions, password protections, internal and external firewalls, and anti-virus software.

We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, passwords, anti-virus software, and email filters act to protect our electronic information.

We will be closed for the Christmas and New Year period from Friday the 20th of December and will re-open on Thursday the 2nd of January.

If you apply for a position with us, we may also collect information about your experience, character, qualifications, and screening checks (including background, health, references, directorship, financial probity, identity, eligibility to work, vocational suitability, and criminal record checks). Sensitive information will only be collected with your consent.

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In any event you will be provided with an opt out option with respect to direct marketing, should you wish to be excluded from direct marketing.

Further we will endeavour to only disclose personal information for the purpose in which it was collected, unless disclosure is reasonably necessary to:

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With any request that is made we will need to authenticate your identity to ensure the correct person is requesting the information.

Our purpose for collecting or holding personal information about you is so that it may be used directly for our business activities.

You may elect to disable or turn off cookies in your web browser, however, this may impact upon the services we are able to offer you on our website and may impact upon your ability to access certain features of our website.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Refast Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

In circumstances where we are required to do so, or are authorised by law, a court or tribunal to ask for your identification, we will request your personal information.

A copy of the credit reporting policy for the CRBs listed above will be available on their website or will be provided in hard copy upon request.

It is our usual practice to collect personal information (other than sensitive information) directly from the subject individual or their authorised representative(s).

Unless one or more of the below scenarios has occurred, we will take necessary steps to prevent personal information from being given to government agencies or other organisations.

Cookies are text files which are stored on your computer or mobile device (by your web browser) that record specific information, such as which pages you visit, the information you have searched for, or the device you are using to access our website.

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If you are not satisfied with the process of making a complaint to our Privacy Officer, you may make a complaint to the Information Commissioner, the details of which are below.

Should we hold personal information, and it is inaccurate, out of date, incomplete, irrelevant, or misleading, or incorrect you have the right to make us aware of this fact and request that it be corrected.

We will take steps not to disclose personal information for direct marketing purposes unless you have provided your consent to do so.

We will endeavour to ensure our staff are trained with respect to the security of the personal information we hold, and we will restrict any access where necessary.

We may also collect personal information for both the primary purposes specified herein and purposes other than the primary purposes, including the purpose of direct marketing.

In assessing your request, we need to be satisfied that the information is inaccurate, out of date, incomplete, irrelevant, or misleading. We will then take all reasonable steps to ensure that it is accurate, up-to-date, complete, and not misleading.

While we retain personal information for as long as necessary in relation to the purposes for which it is collected, we will endeavour to destroy and de-identify the personal information once it is no longer required, except as required for business record purposes.

If we collect personal information about you from someone else, we will advise you as soon as practicable that this information has been collected and the circumstances which surround the collection.

If we have received sensitive information incidental to our collection of personal information, we will endeavour to notify you of the specific sensitive information that has been collected and destroy that sensitive information, as soon as reasonably practicable.

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We collect, use, and disclose your personal information to assess your application, conduct screening checks and consider and contact you about positions available. Your personal information may be exchanged with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, referees, and your current and previous employers.

In we collect personal information (including sensitive information) that is unsolicited, and we were not permitted to collect it, the personal information will be destroyed as soon as reasonably practicable.

We may also from time to time, if we have received your consent, provide your personal information to a third party for the purposes of direct marketing.

We may also collect personal information from other credit providers, Credit Reporting Bodies (“CRBs”) and any other third parties for the purposes of our business activities including, but not limited to, credit, sales, marketing, and administration.

When you visit our website, we may collect information about the session between your computer and our website using cookies.

You will only be granted access to your personal information where we are permitted or required by law to grant access. We are unable to provide you with access that is unlawful.

You can make a request for access by sending an email or letter addressed to our Privacy Officer, the details of which are as follows.

We will update this Privacy Policy from time to time. We therefore recommend that you read it each time you visit our website. If you do not agree with this Privacy Policy at any time, please do not continue to use our website. If you do continue to use our website, you are deemed to have accepted the terms of this Privacy Policy as they appear at the time of use.

We will endeavour to respond to your request for personal information within a reasonable time period or as soon as practicable in a manner as requested by you. We will normally respond within thirty (30) days.

If you do not consent to the collection of your personal information, in accordance with this Privacy Policy, we may not be able to assist you with the provision of certain services.

The Information Commissioner can decline to investigate a complaint on several grounds including, among other things, where the complaint wasn’t made at first to us.

Australia’s most convenient and comprehensive source of bearings and housings, power transmission products, seals and o-rings, bushes and sleeves, airline fittings and engineering products. 100% Australian owned and operated, sourcing globally but delivering local expertise.

In some circumstances, we may collect and hold personal information that has been collected from a third party (such as an associated entity or service provider) or a publicly available source.

This Privacy Policy applies to all dealings we have with individuals, including customers, guarantors or prospective guarantors, suppliers and service providers, and job applicants.

Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

We are required to notify you with a list of any countries which personal information may be transmitted to or disclosed where it is practical for us to do so.

For example, we will not be able to open a commercial credit trading account or process a commercial credit application for you without obtaining identification details.

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If you wish to make a complaint about a failure of us to comply with our obligations in relation to the Act or the APP please raise this with our Privacy Officer.

This Privacy Policy is intended to enhance the transparency of our operations, to notify you of your rights and our obligations, and to provide you with information regarding:

A Notifiable Data Breach is an event where access to your personal data has been gained and there is a risk of serious harm, or it is suspected that there is a serious risk to you.

If you do not elect to ‘opt out’ to receiving direct marketing material from us, you consent to us using personal information (other than sensitive information) provided to us for direct marketing purposes.

We will not charge you for making the request, however, if reasonable we may charge you with the costs associated with your request.

If you have any queries regarding this Privacy Policy or wish to find out more regarding any of our other policies, please contact our Privacy Officer on the details listed above.

We will endeavour to only use and disclose personal information for the primary purposes noted above in relation to the business activities of our group.

Whilst we cannot warrant that this Privacy Policy will be followed in every instance, we will endeavour to follow this Privacy Policy. Similarly, while we cannot warrant that loss, misuse or alteration of information will never occur, we will take all reasonable steps to prevent these things from occurring.

As indicated above, we may disclose personal information to a CRB in accordance with the permitted disclosures as defined under the Act.

We will also endeavour to ensure that our service providers have protection for electronic IT systems and other necessary restrictions.