CARES: Communication, Accountability, Responsiveness, Empathy, SolutionA framework for communicating with both external and internal stakeholders.

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REAL: Respect, Empathy, Active Collaboration, Listening A leadership style that adheres to these four priorities when engaging with team members and colleagues.

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KB: Knowledge Base This is an online library where procedures, frameworks, and product details are documented for internal or external referencing. A knowledge base for internal use may include training documents, while product manuals may be found in an external knowledge base.

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CCO: Chief Commercial OfficerChief Communications OfficerChief Community Officer  Chief Compliance OfficerChief Culture OfficerChief Customer Officer

GUEST: Greet, Understand, Education, Satisfy, Thank A framework for communicating with both external and internal stakeholders.

KPI: Key Performance IndicatorA critical performance metric that is tied to the progress of a specific objective or goal.

SERVANT: Selfless, Empathetic, Resolute, Virtuous, Authentic, Needful, Thorough A leadership style that adheres to these seven priorities when engaging with team members and colleagues.

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GROW: Goal, Reality, Options, Will/Way Forward A coaching framework to help an employee define a goal, their current situation, the ways they can reach that goal, and then take action to achieve it.

HEAT:  Hear, Empathize, Apologize, Take ActionA framework for communicating with both external and internal stakeholders.

Here’s a list of today’s commonly used acronyms and initialisms in business to help you decode your team members’ DMs or next company-wide presentation. Click on the category below to jump to the related collection of acronyms.

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TL;DR/TLDR: Too Long; Didn’t Read Usually followed with a colon and a brief synopsis to replace or summarize a longer document, discussion, or meeting.

“Our L&D OKRs are on target, and FWIW I think our EIC and SME should work together to develop employer branding content by EOQ. LMK what you think.”

CIGAR: Current Reality, Ideal, Gaps, Action, Review This is a coaching framework in which an employee’s current situation is defined, an ideal outcome or objective is identified, gaps between the current situation and reaching the outcome or objective are explored, action is decided on and taken to close those gaps, and the process is reviewed to determine success.

Using this calculator you can find the discount value and the discounted price of an item. It is helpfull to answer questions like:

LAER: Listen, Acknowledge, Explore, Respond Similar to LAARC, this customer-facing communications and problem-solving framework prioritizes listening to the customer and ensuring they know they’ve been heard and understood. Then, question-asking and dialogue is used to further explore the situation before responding with a proposed solution.

SWOT: Strengths, Weaknesses, Opportunities, Threats The analysis of these four factors is a framework that’s intended to identify various positive and negative aspects of a business plan or idea before pursuing it.

OKRs: Objectives and Key Results This is a framework for goal-setting in which measurable goals are defined and the progress toward the goals, as well as their outcomes, are tracked.

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Senior Executive DEI Think Tank is a criteria-based membership community for chief diversity officers and senior-level DEI leaders at large organizations to share difference-making tactics, trade valuable resources, and seek the counsel of experienced peers in a private, confidential setting.

While devised to simplify communications, the ever-growing list of business acronyms and initialisms is bound to confuse even the most connected executives from time to time, especially when working across departments. Throw into the mix the ones used in Slack messages — AFAIK, it’s NBD — and it may seem your colleague is speaking a different language.

MBO: Management by Objectives This management style benchmarks and measures specific performance goals that are agreed on between the manager and employee.

T&D: Training and Development Similar to L&D, these initiatives can be managed by a dedicated CLO or CTDO or by individual team leaders.

How to calculate 70 percent-off $320. How to figure out percentages off a price. Using this calculator you will find that the amount after the discount is $96. To find any discount, just use our Discount Calculator above.

Does your team use business acronyms and initialisms that are not on this list? Send them our way at editor@seniorexecutive.com.

L&D: Learning and Development Collective efforts that are specifically designed to develop employees’ skills and knowledge within the company. These educational and training initiatives may be managed by the human resources team, a chief learning officer, a chief talent development officer, or by individual team leaders.

LAARC: Listen, Acknowledge, Assess, Respond, Confirm This framework prioritizes actively listening to a customer’s concerns and reasons for resistance, asking questions to assess the situation, thoughtfully responding with a solution, and ensuring the customer feels satisfied with the result.

PRO: Playoff Season, Regular Season, Off SeasonThis is a business mindset framework that applies sports leadership lessons to leading a business through chaotic times. It focuses on what should happen through each phase of a sports season: off season, regular season, and playoff season. Read more about the PRO mindset here.

R&D: Research and DevelopmentThe collective efforts toward market research and product development. This term can account for company-wide initiatives or refer to a dedicated R&D team.

SMART: Specific, Measurable, Achievable, Realistic, Timely This framework includes five criteria to consider to ensure a goal or objective is justifiable before taking action on it.

MBWA: Management by Walking Around A management style that involves regularly observing and listening to your team members to monitor performance, gather feedback, identify challenges, and acknowledge efforts.

NPS: Net Promoter Score This score represents the overall customer perception of your brand. The metric is commonly used in market research and as an indicator of business growth.

GTM: Go To Market This is usually in reference to the technology, logistics, and marketing strategies of a new product ready to launch.

HEART: Hear, Empathize, Apologize, Respond, ThankA framework for communicating with both external and internal stakeholders.

MVP: Minimum Viable ProductAn initial iteration of a product delivered to customers. It is often used to validate interest and attain feedback for future improvements and development.

LOB: Line Of BusinessThis refers to the product or service (or group of products or services) that a company offers, as well as the process the company uses to deliver them. For instance, manufacturing electric vehicles is a line of business.